Contact Us
Our dedicated support team is available to assist you with any enquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all our valued players across Australia.
Available Support Channels
We offer multiple convenient ways to reach our customer service team. Our live chat feature provides instant assistance 24/7 for urgent matters. For detailed enquiries, email us at [email protected] with your account details and specific concerns. Australian players can also call our dedicated helpline at 1800 892 156 during business hours, Monday through Friday, 8:00 AM to 8:00 PM AEST.
Response Times and Support Categories
Our support team handles various enquiry types with different response timeframes:
- Live chat responses: Immediate to 2 minutes
- Email enquiries: Within 24 hours on business days
- Phone support: Immediate assistance during operating hours
- Account verification matters: 48-72 hours maximum
Last updated: January 29, 2026